THE ORGANISATION

The VPS organisation is the world leader in fuel testing, inspection and advisory services. VPS introduced fuel testing for the marine industry in 1981 and has remained market leader since its inception. The organisation is present in multiple locations around the world with its wholly owned labs in key ports.

POSITION IN THE ORGANISATION

We are looking for a Customer Service Coordinator to join or team in Athens, Greece.

Department: Customer Services

Reporting to: Customer Support Manager, Europe

JOB DESCRIPTION

The Customer Service Coordinator will be responsible for providing sales support to a wide portfolio of customers across Europe.

The VPS European region, with its Group Head Office in The Netherlands, comprises of various sub-regions supported by offices and Sales Managers based in Scandinavia, SE Europe, United Kingdom, Germany, Greece and the Netherlands. In addition, a local sales agency is active in Russia and the Baltics.

The candidate will be responsible for ensuring a high level of support to assist administration and sales, as well as liaising with Sales Managers implement sales plans.

• Assist Sales Managers in maintaining regular contact with customers and ensure that services provided are at the highest level and meeting expectations.
• Provide sales support in various areas of sales activities, including preparation of presentations and training courses, drawing up contracts/ agreements.
• Preparing contracts and agreements
• Maintaining client activities in electronic management system, CRM database
• Liaise with technical and accounting department regarding customer testing requirements and other matters
• First Point of contact for the customer
• Streamlining sales information and ensuring that accurate and up-to-date information is always accessible by the relevant stakeholders
• Assist in logistics functions of sample kit distribution and sample tracking via SampLogic system and courier systems.

EDUCATION AND EXPERIENCE

• Bachelor’s degree
• Ideally minimum 2 years of work experience in a similar role, preferably in the maritime business
• Excellent organizational and planning skills
• Ability to work in a team
• Fluent in English (written and spoken), knowledge of Turkish language would be a plus
• Proficient use of MS Office tools

BENEFITS

Competitive Salary, Vacation, Medical Insurance, Pension Scheme

TO APPLY

Please send your application letter and resume to recruitment.europe@v-p-s.com

For more information on VPS, kindly visit www.vpsveritas.com